General Services

Flora medical tourism facilitator provides numerous exciting services (24/7 online consultation, post-operative care, medicine, visa & travel insurance, VIP transfer in Iran, interpreter, SIM card, food for all days, sightseeing tours in Iran and etc.) all for FREE. Free general services for all our beloved guests.

Flora’s FREE General services

Flora medical tourism agency has been appreciated for its distinguished general services among its customers. Our facility is committed to bring the best quality of service at a low cost in order to provide our patients with a pleasurable experience in Iran. From the very beginning of the contact our customers make with us, we will deliver the general services to them. This will continue up to 2 years following their cosmetic or medical procedure. The fantastic point is that all these high grade services will be serving you at no cost. The fact that Flora’s general services are FREE would be more remarkable after you read the following. Flora agency has also benefited from the CRM system (Customer relationship management). This system helps our company to stay connected with our customers’ foremost needs.

Online support

Our online agents will be there for you 24 hours a day and 365 days a year. They will prepare you with all the required information and necessary measures regarding our all inclusive package. You can seek assistance from our online support through every detail or probable misconceptions. From the earliest moment of your journey until two years after your cosmetic surgery you will have our online support.

Online Medical consultation

Our patients will have medical consultation services at the initial steps of their medical/cosmetic services package. During an initial medical consultation all the medical phases and inquiries will be observed and consulted. In this session patients ought to send the images of their organ(s) where they want cosmetic surgery performed. If they need medical surgery they should prepare medical images and tests. Besides, patients’ medical records will be essential for the upcoming medical consultation sessions. These medical sessions also will be continued after your cosmetic/medical surgery, where you get back to your home country. The purpose of these post-surgery follow-ups is to check our patients’ recovery procedures and clarify the probable issues for them.

Travel arrangement

Flora’s agents will arrange all elements for our customers to travel to Iran effortlessly. They will help you to get your treatment visa (t-visa), prepare your travel insurance, book your flight, and reserve your residency in Iran at the earliest stages of your journey with Flora medical tourism agency.

Achieving T-visa

Needing a visa to travel to other countries depends on where you are from and where you like to travel. We have gathered all the details of achieving a visa in “How to get an Iranian visa” page. If your home country has a visa agreement with Iran, then you will not need a visa to fly (Visa free). Plus, there are many countries from Europe to middle-east, which Iran allows their citizens to get their visa on their arrival at Iran’s airport, in a soothing way. The citizens of the other countries, which have no specific visa agreement with Iranians, will completely be guided by Flora’s agents consultants to achieving their Visa without any complication.

Flight booking

Our operatives in Flora help you to choose your ideal flight among the different airlines flying to Iran. Airlines such as Ham Wings Airlines, Qatar Airways, Oman Air, IranAir, Iran Aseman, Emirates Airlines, Iran Air Tours, Air Arabia, and Mahan Air fly non-stop to Iran and can get booked by our agency for you.

Travel insurance

Before your arrival you will have the travel insurance. Our agents will handle all the necessary actions for receiving Flora’s customers’ flight insurance, so there would be no concern for you in this case.

Residency booking

Staying in decent accommodation will have a huge impact on the quality of your medical tourism experience in Iran. That’s why we’re trying our best to provide our customers with the equipped and comfortable residences in Iran. You can pick your suitable accommodation before your flight. It can be from a luxurious 5-star hotel to cozy suite homes.

A day by day medical program of our packages (the therapeutic program)

In our initial consultation, before your trip to Iran, you will be given your day by day medical schedule. This schedule comprises every detailed procedure which you will undergo through your medical experience with Flora medical tourism agency. We will check how the schedule was performed, by CRM system. It is believed that our patients can set themselves fine with the programs if you have acknowledged them beforehand.

Welcoming and providing SIM card

Surely, every Flora’s customers will be welcomed with our agents’ open arms as soon as they got off the plane. Our agents and certificated interprets will be in a distinguished uniform, so that you would recognize them easily in the airport’s waiting area. That is the moment when our certificated interpreter begins to guide you for the rest of your stay in Iran. You will also receive a SIM card and high-speed Internet which enables you to communicate widely. The CRM app will be installed on your phones or tablets as well in order to let us know about your requirements during your stay. At last, our VIP transfer will take you to your already booked residency to get some rest before the medical procedure begins.

24-hours assistance

Although you will be followed by our agents\interpreter\nurses fully through every step of your stay in Iran, you can also reach to a 24\7 assistance to ask for any support that you may require or report any issues that you may have encountered in the process of your treatment.

VIP transfer

VIP transfer service, like Flora’s other general services, will be fully in your service throughout your stay in our country. Skillful drivers within the convenient cars will take you everywhere you want to go (Malls and Bazaars) or have to go (Hospital and doctor’s office). They will take you back to your place as well.

Food for all days

Flora medical tourism agency, as your honored guest, considers its duty to prepare you with various tasty foods, based on your advised diet, for all days of your stay in Iran. You can also pick your desired food from the menu which will be given to you. However, it is our suggestion to don’t miss the chance for tasting the unique deliciousness of Iranian foods. Significantly, this service uniquely belongs to Flora medical tourism agency, meaning that you cannot receive it from any other medical facilities in the world.

Medical consultation

Although you will have passed our initial online medical consultation, you will once more be consulted by our medical specialist. During this consultation session, you can review your expectations from the upcoming cosmetic and medical surgery and discuss the processes that you should undergo before or after the surgery.

Preparation for the surgery

Under the procedures for your surgery preparation, our operatives will deliver some pre-surgery obligations for you to get ready. Firstly, you have to pass the initial medical test which will take place in your residency, then, you need to get your medical photography or preclinical scan and take part in cardiovascular or gland consultation pre-surgically (if necessary). Thereafter, you can see your most-likely result through a 3D simulation. The other benefit of 3D simulation is that you will be able to view the different stages of your surgery which will be performed on you in near future. Another service for your surgery preparation would be Flora’s psychotherapist who will help you to control your pre-surgery stress.

The Surgery requirements

Before your surgery, our operatives will be already booked and provided every essential requirement for your surgery like VIP surgery room and hospitalization essential packs, so that you won’t have any waiting time before your cosmetic and medical operation.

Post-op care

With the help of our medical team, our most-skilled nurses, which will be serving you thoroughly at your place, there will be no difficulty or complication for you regarding your post-operation processes. They will help you for having a proper recovery from your surgery by following your doctor’s prescribed instructions and medications. We will also provide you a medical visit with our specialist\surgeons in which you will be explicitly checked up. Additionally, you can contact our online 24\7 consultants and ask for your demands.

Sightseeing (optional)

Based on the type of the surgery, our patients can go on a tour in different cities of Iran before or  2-4 days after their surgery. This sightseeing service would be completely optional for you, although it is highly recommended, whereas visiting Iran’s marvelous parks, luxurious shopping malls, and ancient monuments would be so exciting and thrilling. Flora’s customers will be accompanied by our tour guide and certificated interpreter and will be carried by our VIP transfer service during their day-trip. We designed a FREE sightseeing tour for you in Tehran including wandering around the spectacular Tabiat bridge (which connects two of the most beautiful Parks in Iran to each other), and taking you to shop from the most luxurious mall in Iran, Palladium mall. You can find the most spectacular souvenirs and try Iranian tasty traditional foods while you are sightseeing, too

Farewell meeting on the last day

On your last day in Iran, you will be transferred to Flora’s office in Tehran. Our agents there will ask you about your satisfaction with Flora’s medical and general services to see whether everything did go well for you or not. We will hand you a unique souvenir as a memorial gift from your esteemed host in Iran. We also provide you with Flora’s referral card which you can receive discounts on our other cosmetic or medical packages by using this card. After the farewelling with our managing director, our VIP transfer will take you to the airport where you fly to your home country. Moreover, at the airport, our agents will help you to get your flight card and will escort you to the exit gate.

Flora’ premium customers’ club

By being a member of our customers club, you will benefit from our various great services. Within this club, you will receive the latest news and research regarding your medical surgery and its aftercare, you can get unbelievable discounts on our other cosmetic or medical packages, and you can access our medical specialist (even your surgeon) for asking about the demanded details.

Persistent follow-up

Flora’s follow up team will be still in touch with you for the next two years of your surgery. They will check your condition based on the two-year recovery program that your doctor advises and see if anything is upsetting you. On a regular basis, for two years, there will be meetings between you and your doctors, where he\she supervises your condition and recovery processes.

FREQUENTLY ASKED QUESTIONS ABOUT FLORA GENERAL SERVICES

Are the general services FREE?

Yes, our general services will be provided free of any charge.

Are Flora’s nursing services FREE?

Yes, they will be at your service for FREE as many nights and hours as needed.

Are Flora’s given foods FREE?

Yes, Flora agency will prepare you a menu on which you can choose what to eat freely.

Will the day by day program be sent before the flight to Iran?

Yes, they will be sent to you as soon as you confirmed your selected package in our online consultation.

Will Flora’s VIP transfer service be with us everywhere?

Yes, our VIP service will escort you completely through your stay in Iran.

Is the cost of residency a part of Flora’s general FREE services?

No, based on where you decide to reside, you may pay different costs.

Will the medications and paraclinical procedures be FREE?

Yes, all the necessities related to your medical procedure, including medications, medical photography, nurses, and so on, will be FREE.

will Flora’s certificated interpreter be always with us?

Yes, he\she will be there for you all the time.

Is it possible for patients to communicate with Flora’s medical team?

Yes, you can contact our medical experts 24\7.

Does Flora medical tourism agency have a CRM system?

Yes, Flora’s agent will install the CRM app onto your phones or tablets for a better interconnection over our services.

Is there any FREE sightseeing tour for Flora’s customers?

Yes, we provide an exciting tour for our customers which will be completely FREE (visiting from Tabiat Bridge and Palladium Mall).